Australia
Lifeline Australia
This charity reports as part of the Lifeline Australia_acnc Group.
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Public Benevolent Institution
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Basic Religious Charity
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Tax deductible (DGR)
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Financial Report Consolidated
Key Information
Charity Status
Charity reporting is up to date.
Charity Size
VL
- Extra Small (<$50k)
- Small ($50k-$250k)
- Medium ($250k-$1m)
- Large ($1m-$10m)
- Very Large ($10m-$100m)
- Extra Large (>$100m)
Revenue $71.1m
Years in Operation
62 Years
Est. 1963
Operating State(s)
No reported operations
Overseas Operations
Not Operating Overseas
Number of Employees
171
Employees
1388
Volunteers
% Revenue from Govt.
73.5%
Revenue from Govt. ($52.3m)
Total Expenses
$68.6m
96.4% of Revenue
% Revenue from Donations
23.1%
Revenue from Donations ($16.4m)
Grants for Use in Aus.
$0.00
0% of Expenses
Grants for Use Outside Aus.
$0.00
0% of Expenses
% Employee Expenses
35.7%
Employee Expenses ($24.5m)
Who they help
Aboriginal Or Tsi
People From A CALD Background
Families
General Community In Australia
Pre Or Post Release Offenders
People In Rural/regional/remote Communities
Victims Of Crime
More Details
Basic Information
ABN
84081031263
ENTITY TYPE
Australian Public Company
Incorporation TYPE
Public Benevolent Institution
CONTACT INFORMATION
Phone Number: (02) 6215 9400
Email: secretariat@lifeline.org.au
Service Email: secretariat@lifeline.org.au
Address: L 12, 70 Phillip Street Sydney NSW 2000
TAX CONCESSION STATUS
- Endorsement date : 1 July 2000
- Income Tax Exemption
- GST Concession
- FBT Rebate
- FBT Exemption
DGR Status
- DGR Item 1
Fundraising Status
- Conducts fundraising
Within ACT, NSW, NT, QLD, SA, TAS, VIC, WA
Licence Number:
ACT: 19000611.0, NSW: CFN/20370, QLD: CH1643, SA: CCP2605, TAS: F1A-219, VIC: FR0012124, WA: CC22417
Purpose statement
Lifeline Australia exists to ensure that no person in Australia has to face their darkest moments alone and are committed to empowering Australians to be suicide-safe through connection, compassion and hope, without judgement. For more than 60 years Lifeline Australia has provided vital and life-saving crisis support services nationally, today via telephone, text and online chat (7 days a week, 24 hours a day). Lifeline Australia additionally provides online self-help and support tools for those in crisis and a service finder for local health and community services all through our website www.lifeline.org.au. Lifeline Australia's 17 separately incorporated Member organisations operate 43 accredited Lifeline Centres across Australia. These centres deliver a range of valuable crisis support, community and suicide prevention services across Australia. Thanks to the tireless efforts of our Crisis Supporters and Volunteers, Lifeline answered almost 1.1million crisis support calls made to 13 11 14 in FY23. Lifeline additionally operates digital services 24 hours per day and 7 days per week, responding to 71,623 text requests for support and 71,327 online chat requests in FY23. Our Crisis Supporters also helped 139,614 people via Lifeline Australia s dedicated Natural Disaster Support Helpline, 13HELP. The first national 24/7 crisis support helpline for Aboriginal and Torres Strait Islander people funded by the Commonwealth Department of Health celebrated its first full year of operations in 2023. The vital service received 24,296 calls for the year to 30 June 2023. In addition, Lifeline Centres provide DV-alert - family and domestic violence frontline worker training. DV-alert conducted 368 workshops with 5,600 participants in FY23. Lifeline Australia actively engages in invaluable advocacy work, research and education in respect to mental health and suicide prevention.
2023 Financial Data
2023 Revenue Breakdown
Total Revenue $71,145,380$71.1m
2023 Expenses Breakdown
Total Expenses $68,574,295$68.6m
Total Gross Income (incl. $676,500$676.5k of other income e.g. gains): $71,821,880$71.8m
LIFELINE AUSTRALIA have a net surplus of $3,247,585$3.2m
2023 Assets Breakdown
Total Assets $34,569,985 $34.6m
2023 Liabilities Breakdown
Total Liabilities $13,664,377$13.7m
LIFELINE AUSTRALIA have net assets of $20,905,608$20.9m
2023 People
Staff Costs
$24.5m
34.4% of Annual Revenue
Full Time Equivalent Employees
171
Average Expense per Employee
$155.7k
Full Time Employees
121
61% of Employees
Part Time Employees
49
25% of Employees
Casual Employees
27
14% of Employees
This organisation is supported by 1388 volunteers.
Classifications
2023 Programs
Lifeline Australia ran 8 program(s) in 2023
8 operated in Australia
Lifeline Australia exists to ensure that no person in Australia has to face their darkest moments alone and are committed to empowering Australians to be suicide-safe through connection, compassion and hope, without judgement. For more than 60 years Lifeline Australia has provided vital and life-saving crisis support services nationally, today via telephone, text and online chat (7 days a week, 24 hours a day). Lifeline Australia additionally provides online self-help and support tools for those in crisis and a service finder for local health and community services all through our website www.lifeline.org.au. Lifeline Australia's 17 separately incorporated Member organisations operate 43 accredited Lifeline Centres across Australia. These centres deliver a range of valuable crisis support, community and suicide prevention services across Australia. Thanks to the tireless efforts of our Crisis Supporters and Volunteers, Lifeline answered almost 1.1million crisis support calls made to 13 11 14 in FY23. Lifeline additionally operates digital services 24 hours per day and 7 days per week, responding to 71,623 text requests for support and 71,327 online chat requests in FY23. Our Crisis Supporters also helped 139,614 people via Lifeline Australia s dedicated Natural Disaster Support Helpline, 13HELP. The first national 24/7 crisis support helpline for Aboriginal and Torres Strait Islander people funded by the Commonwealth Department of Health celebrated its first full year of operations in 2023. The vital service received 24,296 calls for the year to 30 June 2023. In addition, Lifeline Centres provide DV-alert - family and domestic violence frontline worker training. DV-alert conducted 368 workshops with 5,600 participants in FY23. Lifeline Australia actively engages in invaluable advocacy work, research and education in respect to mental health and suicide prevention.
Program Details
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Domestic
International
Partnering on Research Programs (relating to Mental Health & Suicide Prevention)
Health and medical research
Program Beneficiaries:
- General community in Australia
PROGRAM LOCATIONS:
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Program Beneficiaries:
- General community in Australia
PROGRAM LOCATIONS:
Australia
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Program Beneficiaries:
- General community in Australia
- Victims of crime (including family violence)
- People from a culturally and linguistically diverse background
- Aboriginal and Torres Strait Islander people
- Families
PROGRAM LOCATIONS:
Australia
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Program Beneficiaries:
- Aboriginal and Torres Strait Islander people
PROGRAM LOCATIONS:
Australia
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Suicide Prevention & Crisis Support Services (phone, text and online chat)
Suicide crisis intervention
Program Beneficiaries:
- General community in Australia
PROGRAM LOCATIONS:
Australia
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Advocacy (shaping public policy on mental health services & awareness)
Public policy
Program Beneficiaries:
- General community in Australia
PROGRAM LOCATIONS:
Australia
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Program Beneficiaries:
- General community in Australia
PROGRAM LOCATIONS:
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Awareness Raising (mental health and wellbeing services)
Health promotion
Program Beneficiaries:
- General community in Australia
PROGRAM LOCATIONS:
Australia
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Responsible People
We display the names and titles of the first 16 Responsible people for each charity. If you would like to see the remaining responsible people please visit the ACNC charity register.
Andrew David Moore
Role: Director
Colin Seery
Role: Other
Daniel Mainville
Role: Director
Donna Shkalla
Role: Director
Geoffrey Flynn
Role: Director
Linda O'farrell
Role: Director
Michelle Harpur
Role: Director
Philippa Guinevere Watson
Role: Director
Robert Hubbard
Role: Director
Sharon Ponniah
Role: Director
Steven Moylan
Role: Chairperson
Tony Windever
Role: Director
Travis Dillon
Role: Deputy Chairperson